Refunds and billing mistakes
Your first payment can be refunded within 7 days, and a charge made in error is always refunded.
Updated
The first payment on your account can be refunded in full if you ask within 7 days of it, once per person. A refund ends your paid plan right away and moves your account to Free.
To ask, open Support from the account menu in the app. It checks whether your payment qualifies and can refund it right there. You can also email contact@quickcruit.ai.
Charged by mistake
Charged twice, or charged after you cancelled? Tell us through Support or by email and a person looks into it. A charge made in error is always refunded in full, whenever you notice it.
What isn't refundable
Renewals, and the unused part of a period, such as the rest of a quarter. You can cancel anytime so the next renewal never happens. The details are in our Terms.
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