Bank operations

Works like Fiserv, Jack Henry or nCino. Work a community bank's back office: review new accounts and clear a watchlist hit, work a collections list inside the calling rules, route a card claim, quote a loan payoff to the cent and hold a large deposit.

Bank operations

Granite Community Bank · Monday, November 2, 20260 of 5 done right

QuickCruit Core

New account applications

Identity checks and watchlist screening before anything opens

Applicant	Product	Received	Screening	Status
Elif Varga	Everyday checking	Oct 31	1 possible match	To review
Wes Hollis	Savings	Oct 31	No hits	To review
Dario Osei	Everyday checking	Nov 2	No hits	To review

Granite Community Bank

Business date Nov 2

Your morning in bank operationsHana Whitcombe, operations supervisor

Queues for today. KYC has 3 applications waiting on review. Collections is 6 accounts deep. One card claim came in overnight, and Lakeview Motors called for a payoff quote. Felix was in the branch with a large check and wants to know when it clears, so that hold is yours too.

Procedures covers CIP, watchlist hits, calling hours, Reg E, payoffs and Reg CC holds. The customer's profile, flags and history fill in the rest.

When a rule says stop, stop. A skipped call or a request for documents is good work.

Granite Community Bank is a made-up community bank. Its customers, accounts and numbers are made up too, and its procedures are for practice, not legal or financial advice.