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Full-time

Applications Engineer

Smiths Group · Arden, NC

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About the Role

Key Responsibilities

Sales & Business Development

  • Develop and maintain relationships with OEMs and end users.
  • Identify new business opportunities and expand existing customer accounts.
  • Generate and manage a sales pipeline to achieve revenue and profitability objectives.
  • Conduct customer visits, presentations, and application reviews.
  • Prepare quotations and negotiate commercial terms within company guidelines.

Customer & Technical Support

  • Partner with customers to understand thermal process, heating, airflow, controls, and performance requirements.
  • Evaluate customer specifications, operating conditions, and application constraints.
  • Provide technical guidance and recommendations on heater selection, system integration, and control strategies.
  • Support sales teams through customer meetings, presentations, product demonstrations, and technical discussions.
  • Collaborate with engineering teams on product development and custom designs.

Project Management

  • Coordinate customer projects from quotation through production and delivery.
  • Serve as the primary point of contact for technical and commercial communications.
  • Monitor project milestones, schedules, and customer expectations.
  • Ensure smooth transition of projects from sales to manufacturing and customer support.

Engineering

  • Perform application calculations, including:
  • · Heat transfer
  • · Airflow and pressure drop
  • · Temperature rise
  • · Power requirements
  • · Electrical loading
  • Ensure compliance with customer specifications and applicable industry standards.
  • Assist with development of technical literature, application guides, and training materials.

Required Qualifications

  • Bachelor's degree in Mechanical or Electrical Engineering or related engineering discipline.
  • 3+ years of engineering, applications engineering, product engineering, or technical sales experience.
  • Strong understanding of:
  • · Heat transfer principles
  • · Thermodynamics
  • · Industrial electrical systems
  • · Controls and automation concepts
  • · Controls and automation concepts
  • Experience reading engineering drawings and technical specifications.
  • Proficiency with Microsoft Office and CAD software.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to travel periodically to customer sites and industry events.

Preferred Qualifications

  • Experience with electric heating technologies, thermal systems, HVAC, industrial process equipment, or industrial controls.
  • Knowledge of UL, CE, CSA, or related compliance standards.
  • Familiarity with PLCs, VFDs, temperature controls, and industrial automation.
  • Experience supporting OEM customers.
  • Knowledge of SolidWorks or similar CAD platforms.
  • Experience with custom-engineered industrial products.

About the Job

Join us if you’re passionate about leveraging cutting-edge technology solutions to solve real-world challenges! We value proactive problem-solvers who thrive on collaboration, innovation, and delivering exceptional results.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Posted

2 days ago

Job Type

Full-time

Location

  • Arden, NC