Assistant Director, Financial Aid Operations
NYU · New York, NY
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Required Education
Bachelor's Degree
Master's Degree Higher Education or other related field
Required Experience:
3+ years Relevant professional level experience or equivalent combination. Must include experience with Peoplesoft Campus Solutions module (Financial Aid, Student Records, Student Financials, Academic Advisement, Campus Community, Admissions, etc.) or its equivalent.
Preferred Experience:
5+ years Prior supervisory experience and/or demonstration of increased responsibilities managing interconnected data and data systems within higher education or financial services fields.
Required Skills, Knowledge and Abilities
Excellent organizational, interpersonal, and communication skills, a dedication to excellent service to students, families, and colleagues. Familiarity with automated student financial aid systems, ability to identify process issues, make recommendations and collaborate on process and system enhancements. Knowledge of financial aid need analysis and federal/state financial aid programs. Ability to interpret and apply complex laws, policies and procedures. Familiarity with spreadsheet and database software applications.
Preferred Skills, Knowledge and Abilities
Fluency in Microsoft Excel, SQL. Ability to run wide range of reports proactively and reactively to support day to day financial aid monitoring, longer term planning and troubleshooting. Comfortable to organize and present information clearly to large and small audiences, representing NYU accordingly.