Job Details
Pharmacy Operations Supervisor
Cigna · Orlando, FL
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About the Job
As an Operations Supervisor, you will be r esponsible for day-to-day operations of a team of associates in Pharmacy Operations monitoring productivity and performance standards while planning and directing workflow and project assignments.
Here’s a little more on how you’ll make a difference
- Promote a positive team environment and ensure best practices are shared
- Assist in development of programs and process improvements to enhance the level of internal and external customer service provided
- Oversee team and individual performance standards and service standards are met
- Develop, coach, and provide feedback to employees concerning quality, reliability, accountability and productivity
What you need to do the job
- High School Diploma or equivalent is required; Bachelor’s Degree preferred
- Work experience managing teams in a distribution/fulfillment, or pharmacy dispensing setting
- Valid Pharmacy Technician License/Registration is a plus
- Demonstrated leadership skills and the ability to effectively develop and assist team members
- General PC knowledge; MS Office, Internet, email
- Excellent oral, written and phone communication skills
- Experience in training and coaching less experienced staff
- Advanced problem solving skills
- The ability to work collaboratively with other departments to resolve complex issues with innovative solutions
- Ability to adapt to a dynamic working environment, make independent decisions
- Demonstrated ability to handle difficult conversations in a professional manner
- Ability to work Monday - Friday, 7:30 PM – 5:30 AM
Physical Requirements
- Stand for lengthy periods.
- Work may be in confined areas close to machinery.
- Work may be performed in an environment with varying levels of noise.
Why join us?
- Health coverage effective day 1 (including medical, dental, vision)
- Holiday, PTO and OT pay.
- 401K with company match
- Tuition reimbursement
- Fun, friendly and unique culture – bring your whole self to work every day!
- Growth and advancement potential
- This position may be eligible for shift differential and annual bonus.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.