Service Representative PRN - Radiology

Part time

Hours: Coverage as needed

Location: Maywood, IL

Be the first step in exceptional care, creating positive patient experiences from check-in to imaging.

As a key member of the Radiology team, the Service Representative helps create a seamless and positive experience for every patient. This patient-facing role is responsible for greeting and assisting patients, coordinating scheduling and registration activities, answering questions, and supporting daily operations within the Radiology department. Through exceptional customer service and professionalism, the Service Representative serves as an ambassador of Loyola Medicine's mission, vision, and values at every touchpoint.

• Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up to date.
• Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.
• What You''ll Need

• GED or High School level of education, required.
• Associate's degree, preferred

• At least one (1) year of work history, required.
• Experience in general administration, business, healthcare, or a related field is highly preferred.

• Medical/Dental/Vision Benefits on your FIRST DAY!!!
• competitive wages
• great work atmosphere
• 403(b)
• Employee Assistance Program
• Employee Discounts
• Tuition Reimbursement

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

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