Clinic Registration Rep I

ENC Ortho Trauma Clinic

Your rate of pay will be based on applicable experience

Shift: Days

Shift length: 8-Hours

Days off: Saturday & Sunday

Hours per pay period: 80

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.

The Clinic Registration Rep I position is designed to be a main point of contact for patients in the clinic setting. The Clinic Registration Rep I will accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register and book patient appointments under close supervision. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

Bachelor’s Degree OR 6 months experience working in an office environment performing general clerical duties to include data collection, data entry, typing, customer relations and filing.

Previous medical office experience.

25 wpm typing certification (current certificate within three years required.)

Must be able to follow instructions, learn the work routines associated with patient access work flow; work quickly and accurately in a fast paced environment; must have good customer service and time management skills. Capable of using Microsoft Word, Excel, Outlook (Microsoft Office Suite) computer skills and general office equipment.

Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance