Location

Delta Airlines - Donald J. Trump International Airport - AVN

Pay Rate

Salary - Salary Plan, 70,000.00 USD Annual

Job Description

Aircraft Appearance Manager

Oversee the airport appearance operations team while creating a work environment where people enjoy coming to work and collaborating to achieve the team’s goals and objectives. Provide customer service.

Responsibilities

Deliver effective aircraft appearance operations to our customers
Develop and analyze employee and equipment schedules in order to use resources most efficiently while meeting all work requirements
Address and resolve customer service issues in a timely manner with professionalism
Create a positive and inclusive work environment to lead and motivate team members
Recruit, hire, and train new team members to deliver excellent service
Manage safety and security procedures to comply with HHS operating standards

Skills

Interpersonal Skills: Ability to interact with individuals at all levels of the organization
Communication: Effective written, spoken, and non-verbal communication as well as presentation skills
Customer Service: Service-oriented mentality with a focus on exceeding expectations
Professionalism: Maintain a positive and professional demeanor
Decision Making: Ability to quickly make sound decisions and judgments
Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
Team Player: Willingness to collaborate and provide support where needed to achieve outcomes
Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Requirements

2 to 5 years of management experience
Extensive airport operational experience
Working knowledge base of budgetary and financial responsibilities
Knowledge of applicable FAA and OSHA regulations
Proven track record of safety compliance and process improvement
Must possess a valid driver’s license and Motor Vehicle Report/MVR (varies by airport)
Must pass a drug test/ background check and be able to obtain airport security clearance
Ability to work a flexible schedule that may include nights, weekends, and holidays
Computer skills including word processing, spreadsheets, email, and ordering platforms
Must be willing to relocate for promotion opportunities

About the Job

Not Required But a Big Plus

Proficiency in languages other than English, especially Spanish

Physical Requirements

Ability to stand, lift, bend, twist, push, pull, and reach for extended periods
Ability to lift up to 40 pounds in confined spaces
Willing to work outside in all weather conditions and in an environment with elevated noise levels
Must be able to work extended hours on short notice during non-routine operations

What We Offer

Paid time off (vacation and sick)
Medical, dental, and vision insurance
401(k) with employer match
Employee assistance program (EAP)
Career development and ongoing training

Who is HHS Aviation

HHS Aviation is an industry-leading aviation services provider. We are known for our unwavering commitment to providing our customers with the highest-quality aviation service solutions. We utilize our decades of industry knowledge and experience to offer our customers the insight and perspective to augment their ground servicing programs. We are a service solutions partner, not simply a contract labor provider like many other ground service companies. We are quickly expanding our presence in the Southwestern United States, and we are looking for a high-performing industry professional who is looking to take ownership of our Southwestern operations.