Manufacturing & Site Infrastructure Engineer

Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Role: Manufacturing & Site Infrastructure Engineer

Location: Winston-Salem, NC

Mandatory skills: Factory network · NAT · Fiber plant · EOS/EOL

The Manufacturing & Site Infrastructure Engineer provides specialized network support and implementation services across Clients manufacturing and production facilities. This role focuses on physical infrastructure, site-level deployments, and hands-on technical support at Clients Winston-Salem manufacturing campuses

• • Execute IDF (Intermediate Distribution Frame) buildout plans at Clients manufacturing and office locations
• • Support fiber installation, documentation, and validation across Clients US facility sites
• • Coordinate with Clients CAD/Drawing teams for accurate fiber plant documentation
• • Plan and implement site-level network connectivity upgrades in line with Clients infrastructure roadmap
• • Conduct site surveys to assess current network infrastructure and identify improvement opportunities

• • Work with Clients manufacturing (MFG) engineers to support Network Address Translation (NAT) and network design for production environments
• • Provide hands-and-feet support for all network incidents across manufacturing sites for the full SOW duration
• • Replace UPS batteries based on downtime schedules agreed with Clients (Clients procures and stocks batteries)
• • Support network-related issues arising at Clients ROC and Plaza NTP system locations
• • Assist Clients electrical engineers with any network-related infrastructure issues

• • Perform physical device support in a secondary role for F5 load balancers as needed
• • Support cabling, patching, and physical layer troubleshooting across Clients site locations
• • Travel to Clients manufacturing facilities within a 30-mile radius as required
• • Document site survey reports, IDF buildout plans, and fiber installation activities

• • Coordinate with third-party vendors for physical network implementation tasks
• • Maintain vendor coordination records related to network infrastructure projects
• • Participate in infrastructure refresh planning and project implementation under Clients direction
• • Escalate complex site issues to the Team Lead for architectural guidance

• • 5+ years of experience in network field engineering or site infrastructure roles
• • Hands-on experience with fiber optic cabling, IDF buildouts, and structured cabling standards
• • Familiarity with manufacturing or industrial network environments
• • Experience with physical layer troubleshooting (copper and fiber)
• • Ability to travel within a 30-mile radius as needed for manufacturing site support
• • Working knowledge of UPS systems and data center/wiring closet standards
• • BICSI certification or equivalent physical infrastructure credentials preferred