Deputy Chief Operating Officer

Positions in this job series have managerial responsibility for the administrative and operational effectiveness of non-academic University departments or programs, or for an entire organization; multiple functions and associated staff managed may include business planning, finance, facilities, human resources, information technology, compliance, and health and safety. Individual contributor positions should be assigned to the Administrative Services Administrator series.

Provides support to the Deputy Laboratory Directory for Operations and Chief Operating Officer (COO) in the leadership, development and implementation of strategic plans, policies, and operational responsibilities. Partners with the programmatic areas of the laboratory to advance world class operations support of the scientific mission of the laboratory. Responsible for engaging stakeholders, defining requirements, and implementing assigned laboratory-wide programs. Acts on behalf of the Deputy Laboratory Directory and COO in their absence and is a delegate for authorized approvals.

Provides strategic budget support for the COO’s approval that efficiently and effectively delivers the services that are needed and align with the SLAC mission. Provides support in regard to development of initiatives and encourages innovation and continuous improvement throughout the laboratory complex. Develops and maintains relationships with Department of Energy, Stanford University, and various other stakeholders in the formulation of crosscutting programs, initiatives, and solutions. Possesses the ability to listen and consult with a wide range of stakeholders and recognize and resolve operational issues of the Laboratory through multi-disciplinary teams that crosscut the Laboratory. Supports and helps advocate talent management strategies that advance a diverse and inclusive workforce. The successful candidate will also need to be able to uphold and demonstrate SLAC’s Core values: Excellence, Integrity, Collaboration, Respect, Creativity, on a daily basis.

• Provide strategic leadership and management of administrative and operational functions exercising delegated authority for policy and programmatic decisions. Achieve goals through managerial staff; typically have multiple levels of professional and supervisory staff.
• Oversee the management of areas of responsibility. Direct staff and provide leadership to achieve goals and vision of the organization. Responsible for hiring and retaining staff, career coaching, personal development for direct reports and accountable for the performance of employees.
• Provide strategic direction for multiple areas of business; create strategic plans of considerable complexity and scope; set long range direction and make high level decisions; propose and manage the implementation of complex and significant programmatic change; establish policies as needed.
• Make decisions for programs that provide critical support services for the Laboratory. Oversee allocation of all assigned resources.
• Set the direction of an organization and direct the policy development and implementation of administrative operations and workforce planning.
• Evaluate the performance of the organization and develop plans accordingly. Responsible for the financial viability and success of the organization. Responsible for committing resources with limited review by senior management.
• Advise executive management on programmatic and policy development. Negotiate and influence Laboratory leaders on issues that have Lab-wide impact.
• Champion major initiatives, lead complex, high-visibility process redesign and innovation projects; develop and implement initiatives as assigned.

• Bachelor’s degree and ten years of relevant experience in administrative, operational and financial management, or combination of education and relevant experience.
• Demonstrated strategic leadership, planning and change management skills.
• Excellent oral and written communication skills. Advanced financial expertise in, budget planning and financial forecasting.
• Exceptional interpersonal, negotiation and political acumen skills. Able to influence people, solve problems, trouble shoot, think creatively, and resolve conflicts.
• Expert analytical and problem-solving skills.
• Strong knowledge of industry standards, trends and/or regulatory requirements.
• Subject matter expertise for area(s) of responsibility.
• Strong skills in the areas of leadership, management, relationship building, communications and strategic planning.
• Experience in complex budget analysis, preparation and stewardship.
• Excellent interpersonal skills demonstrating flexibility and adaptability.
• Considerable skill in independently carrying out delegated authority with a minimum of instruction, including skill in judgment, discretion and decision making.
• Ability to thrive in a dynamic work setting leveraging skills in team building, time management, resource management, communication management and cost management.
• Demonstrated ability to lead through influence and deliver measurable results (increased awareness, higher customer satisfaction, increased engagement, etc.).
• Successful project management experience handling substantial, cross functional and mission critical projects.
• Knowledge and familiarity of typical Laboratory Operations functions such as safety, security, facilities, human resources, business systems, and contractor assurance.
• Ability to lead and manage Laboratory Operations projects and initiatives.
• Ability to balance and provide guidance on DOE regulatory and policy requirements in a manner that mitigates institutional risk, yet provides flexibility to achieve the Lab’s scientific mission.
• Knowledge of DOE national laboratory environment and the Department of Energy highly preferred.

• This level of knowledge and skill would be achieved through advanced formal education at the master’s level or above and a minimum of 15 years working experience.
• Ability to obtain and maintain a DOE Q level clearance is preferred.

• Results Through Others (drives results & directs work): Achieves expected results by effectively delegating and managing the work of others.
• Aligns Priorities (plans & aligns): Ensures planning and prioritization of resources and work efforts; ensures alignment of direct and matrix reports to support organizational goals and business plans.
• Applies Lab Acumen (business insight): Maintains understanding of lab efforts and direction as well as current research and trends, considers technology and customer impacts, and contributes relevant, informed ideas to lab growth.
• Navigates Complexity (managing complexity): Manages a multitude of information and complex circumstances to discern what is most important; demonstrates effective problem-solving, decision-making, and takes appropriate action, even in difficult situations or with conflicting data.
• Builds Trust (instills trust): Earns trust and credibility from team members, peers and stakeholders; demonstrates SLAC values of respect and integrity.
• Relationships (interpersonal savvy, collaborates, manages conflict, builds networks): Builds relationships to foster trust, collaboration, and a positive climate to achieve team, department/directorate and lab goals.
• Communication (communicates effectively): Ensures effective information flow to various audiences; delivers clear and appropriate written and verbal communications; makes clear and impactful presentations to a variety of internal and external audiences.
• Self-Awareness (demonstrates self-awareness): Seeks feedback from others and takes ownership of, and actions to address what is learned; recognizes impact on others and adjusts as needed; pursues continuous learning opportunities; implements a meaningful development plan.
• Team Effectiveness (builds effective teams): Effectively motivates team members and fosters a diverse and collaborative team environment; leverages team members’ strengths for overall team effectiveness; incorporates insights to improve team operations.
• Purpose & Vision (drives vision & purpose): Articulates a clear vision of expected outcomes; inspires others to execute work plans and feel a sense of purpose and ownership for the mission.

• Given the nature of this position, SLAC will require onsite work.

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for environment, safety and security; communicates related concerns; uses and promotes safe behaviors based on training and lessons learned. Meets the applicable roles and responsibilities as described in the ESH Manual, Chapter 1—General Policy and Responsibilities: http://www-group.slac.stanford.edu/esh/eshmanual/pdfs/ESHch01.pdf
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu

• Oversee the management of areas of responsibility. Direct staff and provide leadership to achieve goals and vision of the organization. Responsible for hiring and retaining staff, career coaching, personal development for direct reports and accountable for the performance of employees.
• Provide strategic direction for multiple areas of business; create strategic plans of considerable complexity and scope; set long range direction and make high level decisions; propose and manage the implementation of complex and significant programmatic change; establish policies as needed.
• Make decisions for programs that provide critical support services for the University's mission of teaching and research. Oversee allocation of all resources.
• Set the direction of an organization and direct the policy development and implementation of administrative operations and workforce planning.
• Evaluate the performance of the organization and develop plans accordingly. Responsible for the financial viability and success of the organization. Responsible for committing University resources with limited review by senior management.
• Advise executive management on programmatic and policy development. Negotiate and influence university leaders on issues that have university-wide impact.
• Champion major initiatives lead complex, high-visibility process redesign and innovation projects; develop and implement initiatives.

Bachelor’s degree

ten years of relevant experience in administrative and financial management, or combination of education and relevant experience

• Demonstrated strategic leadership, planning and change management skills.
• Excellent oral and written communication skills. Advanced financial expertise in, budget planning and financial forecasting.
• Exceptional interpersonal, negotiation and political acumen skills. Able to influence people, solve problems, trouble shoot, think creatively and resolve conflicts.
• Expert analytical and problem solving skills.
• Strong knowledge of industry standards, trends and/or regulatory requirements.
• Subject matter expertise for area(s) of responsibility.