About the Role

Your future role at a glance

Location: Remote with approximately 25% travel

Department: Labor Management

Schedule: Full-time | Monday-Friday

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
Time to recharge: pro-rated paid time off (PTO) and holidays
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Family support: parental leave, adoption assistance and family benefits
Other benefits: optional legal and pet insurance, transportation savings and more

About the Job

How you'll make an impact in this role

Serve as a subject matter expert and solution specialist on large-scale workforce management (WFM) projects, driving WFM analytics, insights, and high-quality solutions across cross-functional teams.
Partner with stakeholders to map business workflows, identify HCP improvement initiatives and efficiency reporting opportunities, and align technology solutions with business needs.
Manage paycode and work unit configurations, execute integrations (e.g., SFTP loads, Oracle), and maintain MOSAIC/CDM target mappings.
Monitor and resolve ServiceNow tickets, system errors, user access/security updates, and daily volume file discrepancies while advising on HCP best practices and service delivery.
Oversee acceptance testing, review payroll exceptions, and collaborate with Health Ministries and Labor Management teams to resolve pay and configuration issues.
Track metrics and dashboards (including Tableau), manage system risks, and perform financial/ROI analysis to support project prioritization.
What minimum qualifications you'll need

Education

High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

What additional preferences you'll need

Master’s degree preferred
Proven leadership experience managing large-scale ERP or WFM system implementations in a healthcare setting.
Hands-on proficiency as a UKG data expert, with deep experience in UKG Pro WFM, HCP, and Labor Management systems.

Responsibilities

Serve as a subject matter expert and solution specialist on large-scale workforce management (WFM) projects, driving WFM analytics, insights, and high-quality solutions across cross-functional teams.
Partner with stakeholders to map business workflows, identify HCP improvement initiatives and efficiency reporting opportunities, and align technology solutions with business needs.
Manage paycode and work unit configurations, execute integrations (e.g., SFTP loads, Oracle), and maintain MOSAIC/CDM target mappings.
Monitor and resolve ServiceNow tickets, system errors, user access/security updates, and daily volume file discrepancies while advising on HCP best practices and service delivery.
Oversee acceptance testing, review payroll exceptions, and collaborate with Health Ministries and Labor Management teams to resolve pay and configuration issues.
Track metrics and dashboards (including Tableau), manage system risks, and perform financial/ROI analysis to support project prioritization.