Workplace Operations Coordinator

Better Health is creating a new medical provider type, disrupting the $60B home medical supply industry. How? By bundling peer support, coaching, education, and home delivery of medical supplies into an end-to-end care solution that helps members better manage their chronic conditions.

Since our inception in November 2019, Better Health has gained Medicare licenses in 48 states, 16 Medicaid licenses, and serves the members of top payers, including Medicare, Medicaid, Cigna, Humana, Florida Blue, and Oscar, among others. We are backed by top investors including Mosaic General Partnership, General Catalyst, Caffeinated Capital, Healthworx, University of Miami Health System, Samsung Next, GSBackers, Table Management, and at.inc.

Contract Duration: Initial 90 day contract with potential opportunity for extension or longer term employment based on business needs and performance

We’re looking for a reliable and highly organized Workplace Operations Coordinator contractor to maintain a consistent onsite presence and support day-to-day office and operational needs in our San Francisco office. This person will help ensure the office remains operationally organized, visitor-ready, and properly supported during business hours.

This is an onsite role based in our San Francisco office during posted business hours:

Tuesday-Friday

10:00 AM-5:30 PM

• Maintain a consistent onsite presence during business hours
• Support onsite operational readiness during external visits and reviews
• Process and distribute incoming mail and packages
• Coordinate and ship employee gifts and company swag
• Coordinate basic workplace upkeep and office organization needs
• Manage office access, including coordinating visitor entry and employee access support
• Help keep the office organized, stocked, operationally ready, and running smoothly
• Provide operational and administrative coordination support across teams as needed
• Coordinate with building management and external vendors as needed

• You have a strong track record of reliability, consistency, and professionalism in onsite environments
• Are highly organized and detail-oriented
• Enjoy creating a welcoming and well-run office environment
• Are comfortable working independently in an onsite environment
• Can manage multiple priorities and tasks at once
• Have strong communication and problem-solving skills
• Take initiative and enjoy helping teams stay operationally efficient
• Are comfortable operating independently and handling day-to-day operational responsibilities onsite

• You have prior experience in healthcare office coordination, workplace operations, hospitality, or administrative support
• You’ve supported onsite office management or workplace logistics before
• You’re comfortable coordinating across multiple teams and stakeholders
• You enjoy taking ownership of operational details and improving processes
• You have experience supporting office visits or compliance-related logistics