Control Manager - Senior Associate

Lead CORE governance and reporting to strengthen risk oversight and drive control improvements across Wholesale Lending Services.

Join a global Wholesale Lending Services team that supports lending products end-to-end across multiple lines of business. You’ll help shape a proactive risk and control culture by turning program data into clear insights, strengthening governance, and enabling leaders to make confident, timely decisions.

As a Control Management CORE Governance & Reporting Lead in Wholesale Lending Services, you will support the governance, reporting, and continuous improvement of the Control & Operational Risk Evaluation (CORE) program. You’ll partner with stakeholders across the organization to ensure data quality, align to firm expectations, and deliver executive-ready insights that help prevent, detect, and monitor operational, regulatory, and reputational risks.

• Oversee CORE governance for Wholesale Lending Services, ensuring alignment to firmwide expectations and strategic initiatives
• Coordinate collection, aggregation, reporting, and analysis of CORE program data
• Review and interpret program-related data to identify themes, trends, and actionable insights
• Identify process improvement opportunities and drive efficiencies through clear feedback and practical solutions
• Develop high-quality presentations and materials for management and stakeholder forums
• Serve as a CORE subject matter expert and primary point of contact for the Wholesale Lending Services controls community
• Promote a proactive risk and control culture supported by consistent evaluation practices and effective change management
• Support program strategy execution, including data quality controls and adherence to applicable service-level expectations
• Prepare data and analysis to support executive-level annual assessment activities
• Adapt quickly to a changing environment by assessing impacts, prioritizing work, and responding effectively to new needs

• Bachelor’s degree or equivalent practical experience
• Experience in financial services, with exposure to controls, audit, quality assurance, operational risk management, or compliance
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Visio)
• Strong analytical and critical-thinking skills, with high attention to detail and ability to synthesize large datasets
• Excellent written and verbal communication skills, including the ability to influence senior stakeholders
• Demonstrated ability to build partnerships and collaborate effectively across teams
• Ability to manage competing priorities in a fast-paced, results-driven environment

• Experience using the Control & Operational Risk Evaluation (CORE) system
• Strong networking, relationship-building, and stakeholder management skills