About the Role

HOW YOU WILL MAKE AN IMPACT

SG 10/11

The Account Quality Manager plays a critical role by overseeing all internal and external quality related activities for the Original Equipment (OE) Truck Tire & ContiKit groups in the Americas. A member of the OE Quality team, the AQM will participate in and coordinate activities among the Key Account Management teams, numerous internal departments, and manufacturing sites, while being the primary interface to the OE customers for quality topics.

Specific duties include

Management and implementation of Customer Specific Requirements
Support and oversight of PPAP and APQP activities within the assigned accounts
Management of customer complaints, including all structured problem solving activities
Coordinate and manage customer audits of Continental plants and warehouses
Monitor and react to customer satisfaction scorecards
Involvement in Technical Compliance activities for all TT OE and ContiKit customers
Support the rapid expansion of ContiKit in North America

WHAT YOU BRING TO THE ROLE

Bachelor's Degree
2+ years of quality experience in the automotive industry
Exceptional written and verbal communication skills
Experience working directly with customers
Strong understanding of Automotive Core Tools and Structured Problem Solving methodologies
Ability to travel up to 20% of the time
Continental is able to offer relocation assistance for internal candidates only.
Legal authorization to work in the U.S. is required. Continental is able to offer visa support for internal individuals who currently hold an existing valid employment visa.

ADDITIONAL WAYS TO STAND OUT

5+ years of quality experience in the automotive industry
Additional Information

THE PERKS

Immediate Benefits
Robust Total Rewards Package
Paid Time Off
Volunteer Time Off
Tuition Assistance
Employee Discounts, including tire discounts
Competitive Bonus Program
Employees 401k Match
Diverse & Inclusive Work Environment with 20+ Employee Resource groups.
Remote Work
Employee Assistance Program
Future Growth Opportunities, including personal and professional
And many more benefits that come with working for a global industry leader!