Retention Representative
EchoStar · Chandler, AZ
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About the Role
Summary
Base Pay: $37,000
On-Target Earnings: $70,000 ($17.75/hr base pay with uncapped commission, top earners $100k+)
Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever.
This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226.
What You’ll Do
- Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
- Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
- Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.
What’s in it for You
- Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
- Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
- Incredible Incentives: High-value rewards program including exciting trips & prizes.
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
- Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
Skills, Experience and Requirements
- Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
- Full-time on-site; hours may include evenings, weekends or holidays.
- High school diploma/GED required; Associate’s or Bachelor’s degree a plus.
- Pre-employment screen.
- Smartphone/device with active network connection.
About the Job
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
Qualifications
- Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
- Full-time on-site; hours may include evenings, weekends or holidays.
- High school diploma/GED required; Associate’s or Bachelor’s degree a plus.
- Pre-employment screen.
- Smartphone/device with active network connection.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.