Laboratory Technician II (Metrology)

• Maintain equipment readiness within established parameters governing regulatory compliance expectations so that all reasonable customer requests pertaining to the conduct of testing are met in a timely and effective manner
• Assist in the interpretation of calibration records requested by customers during on-site audits
• Participate in department and/or company-wide projects designed to improve the nature of customer service
• Play the lead role in the resolution of Out-of-Tolerance events
• Assist Management in addressing and resolving Corrective or Preventive actions as they relate to equipment
• Ensure that testing staff working in the laboratory receive the help and cooperation they need on equipment used to successfully complete their studies
• Prepare protocols related to the validation and requalification of equipment and ensure all schedules are being maintained
• Prepare impact assessment reports for the equipment involved in out-of-tolerance events
• Coordinate outside calibration testing for equipment as needed
• Work closely with department and metrology management in the qualification or retiring of equipment within the laboratory

• Bachelor's degree in Chemistry, Biology, or a science-related field Required
• 3+ years of experience in a regulated commercial lab environment, working with general lab equipment Required
• Advanced knowledge of routine calibration, maintenance & troubleshooting techniques across relevant scientific instruments such as GC, HPLC, UV, FTIR, etc. Hands-on experience is preferred.
• Able to think analytically; problem-solving skills are essential
• Knowledge of and familiarity with word processing and database software required
• Advanced language proficiency is required
• Solid organizational skills required
• Must be able to prioritize multiple tasks
• Strong communication skills essential
• Must be able to convey complex ideas in easily understandable terms to both internal staff and customers
• Additional Information

Additional Information

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, life insurance, employee wellness programs
• Wealth: Competitive pay, 401(k) with company match (immediate vesting upon enrollment), employee referral program, annual bonus target
• Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program Work-Life Balance: Paid-time off (vacation, sick, company holidays, floating holidays, volunteer time)
• Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
• Work-Life Balance: Paid-time off (vacation, sick, company holidays, floating holidays, volunteer time)