Quality Resident Engineer

We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you.

We are your path to a better career, a better future, and a better you.

Our teams have invented groundbreaking technologies, flawlessly manufactured millions of products and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies.

Our teams are the secret to our success. They are empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win.

Are you ready for a better career? A better future?

We're Lear For You.

We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you.

A path to a better career. A better future.

Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.

They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.

Are you ready for a better career? A better future?

As a member of the Quality team, the Quality Resident Engineer will provide interface between Lear Plants (Louisville and El Paso) and the customer on issues and new product launches. They will be the face of Lear and enhance customer satisfaction by serving as a link between the customer plant and Lear assembly plants. They will provide immediate communication of any customer dissatisfactions, looking to minimize them.

• Ensure proper communication and overall customer satisfaction
• Link between the customer Plants and Lear assembly plants
• Provide knowledge and expertise of customer processes to Lear personnel and vice versa
• Provide issues resolution (8D) to the customer
• Minimize impact on customer satisfaction and customer ratings of Lear
• Facilitate communication to address customer concerns and leverage with other customers through the QRE base
• Support pre-production, launch and production, as required, at customer assembly plants
• Support warranty and JD Power activities, as required
• Support visits and meetings at the customer, providing quality / warranty issues, as required
• Coordinate quality and /or engineering issues that may jeopardize the customer and / or Lear

• 3-5 years’ experience working with wiring harnesses
• Experience working with Automotive OEM customers
• Ability to read, analyze, and interpret harness blueprints
• Ability to respond effectively to the most sensitive inquiries or complaints
• Ability to write speeches and articles using Microsoft tools
• Ability to make effective and persuasive speeches and presentations on controversial or complex topics to OEM customers, top management, public groups, etc.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems
• Ability to support and coach problem solving techniques to internal teams in the organization

• Bilingual (English - Spanish) is a plus