Client Coordinator

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.

We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.

Serve as a point of contact for clients in conjunction with Client Managers and provide any necessary administrative assistance required by the Client Managers to successfully retain business. Work with various departments within Luminare Health to promptly respond to client questions, facilitate resolutions to concerns, run client specific reports and provide support to Client Managers. May also involve client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers.

• High school diploma or GED equivalent required
• Minimum 3 years previous experience in a similar TPA or insurance environment
• Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.)
• Thorough understanding of self-funding and employee benefit plans.
• Excellent written and verbal communication skills are required, as are exceptional organizational skills.
• Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required.
• Ability to travel as required for this position (10%-20%)
• Proficiency with Word, Excel, PowerPoint, Access, and Outlook

• State insurance license
• College degree
• Remote employees must live within the continental United States, excluding Alaska, California, Hawaii and New York.

Exact compensation may vary based on skills, experience, and location.