Senior ServiceNow Developer
Cognizant · Atlanta, GA
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Senior ServiceNow Developer
Location: Remote initially, then in Atlanta, GA
Employment Type: Full-Time
About the role
As a Senior ServiceNow Developer, you will make an impact by designing, developing, and optimizing enterprise ServiceNow solutions that improve operational efficiency and service delivery. You will be a valued member of the ServiceNow team and work closely with business stakeholders, platform owners, and technology teams to deliver scalable, secure, and innovative solutions across the ServiceNow platform.
In this role, you will
- Design, develop, and maintain ServiceNow solutions across ITSM, Service Catalog, CMDB, and workflow automation.
- Build and enhance platform functionality using Flow Designer, Service Portal, JavaScript, and ServiceNow development best practices.
- Develop and support integrations using REST APIs, SOAP services, IntegrationHub, and MID Server.
- Partner with business and IT teams to translate requirements into technical solutions that improve service delivery and operational efficiency.
- Support platform governance, upgrades, performance optimization, and production issue resolution.
- Lead technical initiatives, mentor junior team members, and contribute to ServiceNow roadmaps and continuous improvement efforts.
Work model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this position is located in Atlanta, Georgia. The role may be performed remotely during the initial onboarding period; however, candidates should be prepared to transition to an onsite work arrangement in Atlanta as project and business needs evolve.
The working arrangements for this role are accurate as of the date of posting and may change based on project, business, or client requirements. We will always be clear about role expectations.
What you need to have to be considered
- 7+ years of ServiceNow administration and development experience.
- Strong expertise in ITSM, CMDB, Service Catalog, Flow Designer, Discovery, and IntegrationHub.
- Hands-on experience developing solutions using JavaScript, REST APIs, and SOAP integrations.
- Experience supporting enterprise-scale ServiceNow implementations and enhancements.
- Strong troubleshooting, analytical, and problem-solving skills.
- Experience working in Agile delivery environments.
- Bachelor's degree or equivalent combination of education and experience.
These will help you stand out
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ServiceNow CIS certifications (ITSM, ITOM, CMDB, HRSD, CSM, or SPM).
- Experience with ITOM, Discovery, Performance Analytics, and Asset Management.
- Experience integrating ServiceNow with Microsoft 365, Azure, Entra ID, HR systems, or ERP platforms.
- Knowledge of ITIL best practices.
Salary and Other Compensation
Applicants will be accepted till 9/03/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $110,000 - $125,000 depending on experience and other qualifications of the successful candidate.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan