Supply Chain Planner

Everything’s on the menu at Wonder. Except compromise.

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

Join us as we work to make great food more accessible.

The Wonder Operations team is looking for an experienced Supply Chain Planner to own strategic and cross-functional business initiatives that support the growth of our business. In this role, you will use analytical, technical, program management, strategic and operations management skills to design, plan and manage the end-to-end Wonder Supply Chain. This role will involve helping design de novo Supply Chain technology systems, creating mid/long-term strategic network design, and managing daily tactical operations of our network to drive a superior Customer Experience.

• Build visibility into and establish monitoring for the health and performance of Wonder’s Supply Chain network and Inventory Positions
• Manage complex supply chain problems by partnering with cross-functional teams to identify simple, customer-centric solutions
• Understand constrained environments and proactively mitigate supply chain risks, escalating issues through proper channels
• Manage and ensure all daily ordering, delivery, and receipt of product to Wonder Restaurants
• Lead and and effectively resolve of all Inventory issues by working directly with Restaurant General Managers, Suppliers, and Product/Engineering Teams
• Monitor and support resolution of all Transportation issues that may arise through day-to-day operations
• Deliver industry leading results in four core areas: Service Levels, Instock, Waste, and Supplier Performance
• Initiate new ideas, create metrics, problem solve using data, and implement strategic solutions with far-reaching influence
• Develop strong, mutually beneficial, high performance partnerships with all Vendors to ensure best-in-class Customer Experience
• Provide input to Operations Product in the design and development of key Supply Chain systems and technology platforms
• Cultivate relationships with internal and external stakeholders to drive standard work, alignment, and productivity optimization

The ideal candidate will have significant experience in Supply Chain Operations within the DTC/eCommerce or Fresh/Food Industry. The ideal candidate has demonstrated success in both analytically intensive as well as operationally heavy roles. Success in this role requires the ability to pull, manipulate, and analyze large quantities of data as well as the willingness to work tactically to address urgent and strategic on-the-ground issues.

• 4+ years in Supply Chain Operations, Procurement, Demand Planning, and/or Vendor Management
• 2+ years of program or project management experience
• 2+ years of working cross functionally with tech and non-tech teams experience
• 2+ Experience defining program requirements and using data and metrics to determine improvements
• Knowledge of Advanced SQL and Advanced Excel; working knowledge of R or Python is not required but is a plus
• Bachelors degree, preferably in a quantitatively rigorous course of study (not required though high mathematical aptitude is crucial to succeed in the interview process)

• You craft positive approaches with the pursuit of excellence for our people and customers in mind
• You solve problems and make decisions informed by data, insights, and good judgement
• You gain trust through open dialogue, embracing change, and actively seeking feedback

As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.

Our working hours are aligned with the needs of our direct internal clients—the field locations—and we are expected to provide support when business demands require it. This includes weekend and holiday coverage

The benefits applicable to this role include a competitive compensation package with equity and a 401(k). We also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands.

Eligibility, effective dates, and available plan options vary by employment classification and location. To learn more about benefits for this role, visit our Careers page here.