General Manager III

Welcome!

‎

The General Manager directs and coordinates the total activities of the service center and provides Leadership to all personnel and processes of the center.

‎

Location Address: 640 International Pkwy Ste 200, Richardson, TX 75081

• Analyze the operating statement for both the center and individual departments and take appropriate action.
• Prepare/review the GM report and take appropriate action.
• Analyze determinates of profitability and take appropriate actions to adjust.
• Ensure employee payroll processes are accurate and on time.
• Apply appropriate accounting control principles (for A/R, A/P, payroll, etc.).
• Plan/set/achieve sales goals; utilize multiple processes for generating and responding to sales leads; Coach salespeople.
• Ensure effective customer communications.
• Utilize features and benefits of key products & services to drive the value proposition; profile customer marketing base and future customer niches and maintain customer files.
• Support/practice company Human Resource standards and guidelines; conduct performance appraisals derived from ongoing performance feedback and provide appropriate counsel and discipline for employees.
• Develop employees and seek promotional opportunities for employees on a company-wide basis.
• Utilize established Vendor Programs whenever appropriate.
• Adhere to government safety guidelines and assure proper procedures are in place for handling accidents, fire, and emergency situations.

• BS or BA Degree in Business Administration or Operations preferred
• 5+ Years of experience in the HVAC, Security, Pest Control, or similar customer service focused industries (preferred).
• Ability to utilize basic computer applications (databases, spreadsheets, word processing, and internet).