Medical Coding & Billing Specialist

Stella Mental Health is a leading provider of breakthrough mental health treatments for stress, anxiety, depression, and symptoms of trauma. Our treatment approach pairs psychotherapy with cutting-edge modalities such as Stellate Ganglion Block (SGB), Ketamine Infusion Therapy, Spravato, and TMS to help our patients achieve lasting relief. We are a community of compassionate professionals who support each other and our patients throughout their healing journey.

We are seeking a highly organized and detail-oriented Medical Coding & Billing Specialist to ensure accurate and timely payment for our patient services. You will play a critical role in our mission to provide breakthrough treatments for mental health conditions like trauma, stress, anxiety, and depression. This is a fantastic opportunity to contribute your expertise to a growing organization dedicated to patient-centered care. This is a hybrid position working out of our Westmont, IL clinic.

• Review patient encounter documentation to ensure accurate CPT, ICD-10, and HCPCS coding for claims submission.
• Submit clean claims to insurance companies and manage any denials or claim issues through resolution.
• Collaborate with providers and medical staff to obtain necessary billing information.
• Generate patient statements, collect payments, and provide exceptional customer service to patients regarding billing inquiries via phone, email, and chat.
• Manage delinquent accounts, including sending accounts to collections when necessary.
• Process payer and patient refunds.
• Provide billing support and guidance to medical and support staff.
• Maintain up-to-date knowledge of and ensure compliance with all relevant billing regulations and guidelines.
• Maintain current medical billing certification and proficiency (CPC preferred).

• CPC or similar certification (well-qualified CPC-A also considered).
• Minimum of two years of experience in outpatient billing, coding and denials, including claim creation and submissions, Evaluation, & Management (E&M).
• Proficiency with Microsoft Office Suite.
• Experience with behavioral health billing preferred.
• Experience with Dr. Chrono
• Experience with AthenaHealth EMR preferred
• Must be able to commute to our Chicagoland office 3 days a week

• Competitive compensation and benefits package
• Benefits Package:
• Medical, Dental, and Vision Coverage, HSA, FSA
• 401K
• Competitive Paid Vacation Policy
• 12 Paid Holidays
• A supportive and collaborative work environment
• A mission-driven organization that makes a positive impact on people's lives

Ready to Make an Impact?

If you are a motivated and experienced Billing Specialist with a passion for providing exceptional service, we encourage you to apply. We look forward to hearing from you!

Job Type: Full-time