Administration Specialist I

Role Specific Information

This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday through Thursday, with the option to work remotely on Fridays

As HR Administration Specialist I, you will provide administrative and customer service support to HR functions and processes to ensure a seamless experience is provided to our current associates, former associates, business partners and vendors.

• Deliver operational support and input by gathering information and resolving issues of limited scope
• Execute system transactions accurately and in a timely manner
• Monitor cases for inquiries or questions that need research or processing
• Provide timely and accurate responses to inquiries and questions in a professional manner
• Collaborate with and provides administrative support to Team Leader, internal business partners, Contact Center & vendors to generate solutions based on procedures and best practices
• Complete daily administrative tasks to support the HR processes such as: personnel files maintenance, verification of employment, absence management, compensation changes, internal movement, and other HR related transactions
• Provide researched resolutions by connecting knowledge and experience to improve consistency and efficiency
• Perform job duties with a high degree of accuracy while maintaining confidentiality with all records and information
• Additional tasks may be assigned

Required

• High school diploma or equivalent
• Effective verbal and written communication skills
• Ability to effectively communicate with associates of all levels
• Ability to multi-task using multiple applications and technologies
• Basic proficiency in computer navigation with systems like Microsoft Office and Google Suite

• 2 year college or post-secondary course work in a related field or applicable work experience
• Minimum 1 year experience in Human Resources, Benefits and/or Compensation Administration

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section
• Ability to comply with dress code requirements
• Basic math and reading skills, legible handwriting, and basic computer operation
• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company
• Ability to learn and comply with all company policies, procedures, standards and guidelines
• Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel
• Ability to work as part of a team and interact effectively and appropriately with others
• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
• Ability to satisfactorily complete company training programs
• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
• Ability to plan, prioritize and monitor activities across business units
• Ability to complete or oversee the completion of assigned projects in a timely manner