Job Details
Data center technican 3, DCO
Amazon · Hayward, CA
Tailor My Resume
Start free. No credit card.
Description
The Data Center Operations (DCO) team is responsible for deploying, maintaining, and troubleshooting the IT hardware used in Amazon's data centers.
Key job responsibilities
Server Repair – Troubleshooting hardware failures, identifying root causes, and repairing or replacing failing components
High Impact Event Response – Responding to network failures (e.g., link outages, rackdowns), and high-priority hardware repairs
Basic Qualifications
- High school or equivalent diploma
- 1+ years of computer/server hardware troubleshooting or related IT experience
- Work a flexible schedule including weekends, nights, and holidays
Preferred Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Knowledge of network design, protocols and Layer 1/2 troubleshooting