PL Select Team Leader

The PL Select Team Leader drives the performance, efficiency, and culture of the PL Select team. This role oversees daily operations, coaches team members for growth and development, reinforces Select processes, and leads continuous improvement efforts. By monitoring key performance metrics and addressing challenges proactively, the Team Leader helps the team consistently meet and exceed expectations.

The role also serves as a key partner across the business, collaborating with carriers, vendors, and internal stakeholders to enhance service and support organizational goals. As a primary liaison within the RSC and Select organization, the Team Leader aligns priorities, shares insights, and fosters strong relationships, helping create a high-performing, client-focused environment.

• Drive growth and retentio n by leading the PL Select office to meet or exceed client satisfaction, retention, and revenue goals—while maintaining a strong, service-first culture.
• Shape how the team works and win s by owning standardized workflows, setting clear KPIs in partnership with regional leadership, and continuously improving processes for speed, quality, and consistency.
• Lead, coach, and develop talen t by establishing professional development strategies, coordinating onboarding and training, and providing ongoing feedback through performance reviews.
• Balance leadership with client impac t by managing a reduced book of business, allowing you to stay connected to clients while prioritizing team leadership and strategic initiatives
• Strengthen key partnership s by collaborating with regional and national leaders, managing carrier and vendor relationships, and representing PL Select across service teams and specialty practices.
• Ensure operational excellenc e by maintaining accurate system documentation and leveraging tools and data to support seamless service, compliance, and communication.

• BA/BS preferred
• P&C Insurance License required
• 7 or more years’ experience in personal lines
• Proven ability to provide strong leadership to growing team in a fast-paced, growth-focused organization
• Client-facing experience at an insurance company or brokerage
• Ability to work collaboratively across business practice both regionally and enterprise-wide
• Physical Demands and Work Environm ent:
• While performing the duties of this job, the employee is required to regularly sit, hear, and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• The work environment characteristics described are representative of those employees performing the essential functions of this job. The noise level in the work environment is usually moderate to loud. Occasional travel.

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

Brown & Brown, Inc. Learn more about working at Risk Strategies, part of the Brown & Brown team, by visiting https://us.bbrown.com/careers/.

Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

Recruiting Vendor Disclosure Statement

Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Additional information regarding this policy can be found on our careers page.

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The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

Brown & Brown, Inc. Learn more about working at Risk Strategies, part of the Brown & Brown team, by visiting https://us.bbrown.com/careers/.

Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.