Job Details
Site Manager
Genuine Parts · Globe, AZ
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Responsibilities
- Monitors store sales performance on a daily, weekly, monthly and year to date basis.
- Identifies problems and solve them effectively.
- Develops good customer relations and maintains a high level of service to the customer.
- Addresses customer sales/service questions quickly.
- Supervises and coaches store employees.
- Monitors and recognizes both good and unacceptable performance of employees.
- Ensures proper processes and procedures are utilized to minimize inventory shrinkage.
- Assures that merchandise is received in a timely, accurate manner and that it is put away in the stockroom in an appropriate manner.
- Creates a safe work environment and that required HazMat training occurs in a timely fashion. Actively works at minimizing employee time loss due to Worker’s Compensation injuries
- Understands, interprets, and complies with Company policies.
- Works closely with the District office (or District Manager) to maintain procurement card controls.
- Builds relationships, and negotiates, with non-NAPA vendors on pricing, inventory and service.
Experience, Education, and Abilities
- HS Diploma or equivalent required.
- Technical school, and/or college degree a plus.
- Requires demonstrated leadership in the automotive after-market service industry, preferably an automotive parts department, dealership, jobber or retail establishment.
- Have a working knowledge of the organization(s) the store services
- Possess high character and always deals fairly with both employees and customers.
- Provide strong leadership to the operation to create a high performance team via customer focus, open communication, a willingness to coach and provide feedback.
- Possess personal drive, self-motivation and initiative to accomplish company goals.
- Enjoy working with people in a fast-paced setting; be competitive yet has the ability to work calmly under pressure.
- Insure proper maintenance and protection of Company store facilities, equipment, inventory and other physical assets of the Company.
- Possess a willingness and ability to learn.
- Possess analytical problem solving skills.
- Capable of operating TAMS point-of-sale system and cataloging.
- Able to use adding machine and process cash, check, and credit card transactions.
Work Environment
- While performing the duties of this position, the employee is exposed to fumes or airborne particles.
- Able to speak clearly and listen attentively.
- Able to work on feet (stand and walk) for entire assigned work shift.
- Capable of lifting and moving parts and boxes of up to 60 pounds.
- Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (eight feet) with use of stool or ladder when necessary.
- Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.